Task queue
We record all edits, wishes and urgent questions in one channel.
Support and development
Website support and development without chaos in tasks.
Monthly package for edits, control, releases, consultations and technical support of the project. Suitable if the site or service is already running and requires regular attention.
Result
The project does not stand still and does not break down without control.
You get a clear channel for tasks, a work plan, regular edits, technical control and reporting without searching for a contractor for every little detail.
Small tasks do not accumulate over months and fall into an understandable process.
The technical condition of the site is regularly checked.
New blocks, edits and releases come out without urgent panic.
The client's team understands what has been done and what is needed next.
What's included
What is included in support.
The basic package covers regular tasks, consultations and technical supervision within the agreed volume of hours.
Up to 12 hours of work per month
Reception and prioritization of tasks
Minor interface and content changes
Technical monitoring
Checking forms and applications
Development Consulting
Monthly task report
Plan for the next stage
Process
How the support works.
We collect tasks into a clear list, evaluate priorities and release changes in small releases.
Priorities
We separate the critical from the desirable so that the hours are spent on the important.
Releases
We make changes, check and publish changes.
Report
We show what was done, how long it took and what should be done next.
Not included
We fix the boundaries before the start.
To ensure that the estimate remains fair, we separately note the work that is not included in the basic package.
Developing a big new feature
Redesign of the entire site
24/7 SLA and night shifts
Payment for third-party services and hosting
FAQ
Frequently asked questions about the package.
Briefly about the volume, restrictions and the next step before the start.
Is it possible to pass the site after another command?
Yes. Before the start, we conduct a short technical inspection and record risks.
Do unused hours carry over?
We fix the transfer conditions in the agreement. Usually a transfer is possible within reasonable limits to the next month.
What is considered a big task?
New functionality, integrations, complex backend or redesign are assessed separately so as not to eat up the entire support package.
Next step
Do you need an exact calculation for your task?
Add the package to your cart or send a short description of the project. We will return with a clear first step, deadlines and an updated estimate.